AT&T has an iPhone app (“Mark The Spot” – new? not sure) that allows you to report “bad user experiences” such as call drops, slow data, etc using the phone’s location data as it happens. (I’ll avoid the easy pot-shot about how the app must be getting used heavily.)

Clicking on the app store’s Download button, I was greeted with “terms of service for iTunes has changed”, and directed to read and acknowledge the updated legal mumbo-jumbo. I was taken to a thirty-five page document – yes, 35 pages! And it wasn’t even red-lined to highlight what specifically was ‘different’!! WTF? No one in their right mind is going to read this. Apple could have embedded a commitment of first-born deep on pg 27 and nobody is going to catch it. These things are getting out of control.

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