In an excellent article, Eric D. Brown argues that the way to drive innovation within IT is to radically realign the organization into Operations vs Strategy, a revamp that directly enables the strategic application of new technology to solve business problems. While this may sound like the typical IT split of operations, development, etc, Eric is keen to point out that he is actually talking about something much more substantial:
“Strategic IT contains the enterprise architects, business analysts and business technologists. This is the team that drives innovation. This is the team where you hire extremely creative people and point them at the business problems and ask them to solve those problems.”
As I read the article, my mind went back to 1994, when I was at NCR. (continue reading…)